• Terms & Conditions

    PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE PROCEEDING. 

    DEFINITIONS

    Company, Us, Our, We. The Company referred to below under the heading "About Us".

    You, Your, User. Means any person, company, group, or other organisation, who uses Our Service. Customer, Our Customer. The body, or company, or other group or organisation with which we have a commercial agreement to provide the Service.

    Site, Our Site. The websites hosted under the names RunSports.tech, WhosTheRef.com, WhosTheUmpire.com and or other similar or otherwise relevant variations.

    App, Our App. The smartphone App provided by Us.

    Service, Our Service. The services collectively defined under Our Site and Our App.

    Terms and Conditions. These Terms and Conditions of use set out on this page.

    About Us

    Run Sports Limited (referred to herein as “We”, “Us”,  “Our” or “the Company”) provides access to the Service, to provide websites, online software, data storage and processing and similar services or solutions for the purpose of administering sport and other similar tasks. Our Service may also be delivered via a customer’s own domain name (known as “white labelling”) or apps.

    Our head office is located at:

    • Run Sports Limited
    • 17-19 St. George’s Street,
    • Norwich,
    • NR3 1AB,
    • United Kingdom.

    We can also be contacted via hello@whostheref.com

    The Company is registered in England and Wales (No. 07646852) and is registered with the UK’s Information Commissioners Office (ICO) in accordance with the Data Protection Act 2018 (No. Z3021830) and other similar legislation.

    Introduction

    Welcome to Our Terms and Conditions. We appreciate that legal terms aren’t everyone’s favourite reading matter but it is important that You read and understand these before You use Our Service.

    They tell You the Terms and Conditions on which You may make use of the Service whether as a guest or a registered user.

    By using the Service, You confirm that You accept these Terms and Conditions and that You agree to comply with them. If You do not agree to these Terms and Conditions, You must not use the Service or the App.

    Other Applicable Terms

    These Terms and Conditions refer to the following additional Terms, which also apply to Your use of the Service.

    Our Security Policy, Our Privacy Policy and Our Cookie Policy are available at https://www.runsports.tech/our-policies (Other Applicable Terms), which sets out the terms on which We process any personally identifiable information We collect from You, process about You, or that You provide to Us. By using the Service, You consent to such processing and You warrant that all data provided by You is accurate.

    Acceptance of these Terms and Conditions assumes acceptance of these Other Applicable Terms.

    Changes to These Terms

    We may revise these Terms and Conditions at any time by amending this page. Please check this page regularly to take notice of any changes We make, as they are binding on You. If we make significant changes to these Terms and Conditions, then you will be requested to reconfirm your acceptance of them.

    Changes to The Service

    We may update Our Site from time to time, and may change the content and or programs at any time. However, please note that any of the content or programs on or within the Service may be out of date at any given time, and We are under no obligation to update it. We do not guarantee that the Service, or any content or programs on it, will be free from errors or omissions. We will not be liable to You if for any reason the Service is not free from errors or omissions.

    Accessing the Service

    The Service is not intended for use by persons less than 13 years old, therefore You MUST NOT use the Service if You are less than 13 years old.

    The Service is made available to authorised Users on a subscription basis via a contract with Our Customer.

    We do not guarantee that the Service, or any content on it, will always be available or be uninterrupted. Access to the Service is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of the Service without notice. We will not be liable to You if for any reason the Service is unavailable at any time.

    You are responsible for making all arrangements necessary for You to have access to the Service. You are also responsible for ensuring that all persons who access the Service through Your internet connection or using Your login credentials are aware of these Terms and Conditions and other applicable policies, and that they comply with them.

    When accessing the Service, You must not do anything that may damage the website or its data or the programs or the Service or the platform on which it is hosted, including but not limited to hacking. You may not misuse any data held within the Service or use it for any purpose other than what the Service is designed for.

    When accessing and using the Service, You must comply with Your obligations under the Data Protection Act 2018 and the General Data Protection Regulations (GDPR) and other similar legislation.

    You must not access any content or program on the Service through any technology or means other than those provided by or authorised by Us.

    License to use Our App

    Subject to these Terms and Conditions, We grant You a personal, revocable, non-exclusive, non-sublicensable, non-assignable, non-transferable licence (Licence) to: (i) download, install and use the App on a mobile telephone, tablet, computer, smartwatch or similar device (each, a Device) that You own or control; and (ii) access and use the App on that Device in accordance with these Terms and Conditions.

    Your Account and Password

    It is important that You keep Your information safe. If You choose, or You are provided with, a password or any other piece of information as part of Our security procedures, You must treat such information as confidential. You must not reveal it to any third party.

    We have the right to disable any password, whether chosen by You or allocated to You by Us, at any time, if in Our reasonable opinion You have failed to comply with any of the provisions of these Terms and Conditions.

    You are responsible for all activities that occur under Your login credentials. If You know or suspect that anyone other than You knows Your password, You must promptly notify Us.

    Intellectual Property Rights

    We are the owner or the licensee of all intellectual property rights in the Service, and in the material and data We publish on it, the interface, design, software and other underlying code. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. We also own various unregistered trade marks in the RunSports.tech, WhosTheRef.com, WhosTheUmpire.com and Officials-for-Sport.com names and logos.

    You may print off one copy, and may download extracts, of any page(s) from the Service for Your reasonable personal use and You may reasonably draw the attention of others within Your organisation to content contained within or on the Service. You must not remove any copyright, trademark or other proprietary rights notices contained in or on the Service.

    You must not modify the paper or digital copies of any materials You have printed off or downloaded in any way, and You must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

    Our status (and that of any identified contributors) as the authors of content on the Service must always be acknowledged.

    You must not use any part of the content or data of the Service for commercial purposes without obtaining a licence to do so from Us. Data scraping is forbidden.

    If You print off, copy or download any part of the Service in breach of these Terms and Conditions, Your right to use the Service will cease immediately and You must, at Our option, return or destroy any copies of the materials You have made.

    You are prohibited from using, copying, modifying, creating a derivative work of, reverse engineering, decompiling or otherwise attempting to extract the source code of the software underlying the Service or any part thereof, unless expressly permitted.

    No Reliance on Information

    The content on the Service is provided for general information only. It is not intended to amount to advice on which You should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on the Service.

    Although We make reasonable efforts to update the information on the Service, We make no representations, warranties or guarantees, whether express or implied, that the content on the Service is accurate, complete or up-to-date.

    The Service is provided on an “as is” or “as available” basis.

    Limitation of Our Liability

    Nothing in these Terms and Conditions excludes or limits Our liability for death or personal injury arising from Our negligence or Our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

    To the extent permitted by law, We exclude all conditions, warranties, representations or other terms which may apply to the Service or any content on it, whether express or implied.

    We will not be liable to any User for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

    • use of, or inability to use, the Service; or
    • use of or reliance on any content displayed on the Service.

    In particular, we will not be liable for:

    • loss of profits, sales, business, or revenue;
    • business interruption;
    • loss of anticipated savings;
    • loss of business opportunity, goodwill or reputation; or
    • any indirect or consequential loss or damage.

    You agree not to use the Service for any commercial or business purposes, and We have no liability to You for any loss of profit, loss of business, business interruption, or loss of business opportunity.

    We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect Your computer equipment, computer programs, data or other proprietary material due to Your use of the Service or to Your downloading of any content on it, or on any website linked to it.

    We assume no responsibility for the content of websites linked on the Service. Such links should not be interpreted as endorsement by Us of those linked websites. We will not be liable for any loss or damage that may arise from Your use of them.

    In any event, our liability to You will not exceed £0.01p.

    Viruses

    You are responsible for configuring Your information technology, computer programmes and platform in order to access the Service. You should use Your own virus protection software and similar tools. You must not misuse the Service by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Service, the server on which the Service is operated or any server, computer or database connected to the Service. You must not attack the Service via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, You would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and We will co-operate with those authorities by disclosing Your identity to them. In the event of such a breach, Your right to use the Service will cease immediately. In addition, You must not use or launch any automated systems such as ‘robots’, ‘spiders’ or load testers which access the Service.

    Linking to Our Site

    You may link to Our home page, provided You do so in a way that is fair and legal and does not damage Our reputation or take advantage of it. The Service must not be framed on any other site, nor may You create a link to any part of the Service other than the home page without Our prior written permission.

    You must not establish a link in such a way as to suggest any form of association, approval or endorsement on Our part where none exists. You must not establish a link to the Service in any website that is not owned or properly controlled by You. We reserve the right to withdraw linking permission without notice.

    Third Party Links and Resources within the Service

    Where the Service contains links to other sites and resources provided by third parties, these links are provided for Your information only. We have no control over the contents of those sites or resources, nor do we have any responsibility for or liability relating to external sites or any information contained on them.

    General

    If We choose not to exercise or enforce any right that We have against You at any time, then this does not prevent Us from deciding to exercise that right at a later time.

    If any part of these Terms and Conditions is deemed unenforceable, the remaining parts of the Terms and Conditions will continue to be enforceable.

    These Terms and Conditions were written in English. To the extent a translated version of the Terms and Conditions conflict with the English version, the English version controls.

    Each paragraph (and sub-paragraph) of these Terms and Conditions operates separately. If any court or competent authority decides that any of them are unlawful or unenforceable, the remaining paragraphs (or sub-paragraphs) will remain in full force and effect.

    Applicable Law

    These Terms and Conditions, its subject matter and its formation, are governed by and construed in accordance with English law. You and Us both agree to the exclusive jurisdiction of the English Courts to settle any disputes in connection with or arising out of the use of the Service or these Terms and Conditions.

    Last Updated: 10th May 2026

  • Security and Privacy

    ABOUT US

    Run Sports Ltd (referred to herein as “We”, “Us”, “Our” or “the Company”) provides access to an online Service and an App known as RunSports.tech, WhosTheRef.com, WhosTheUmpire.com and other similar variants (referred to herein as the “Service” or “Our Site” or “App”), to provide websites, apps, online software, data storage and processing, and similar services or solutions for the purpose of administering sport including its participants, and other similar tasks.

    Run Sports Limited,

    17-19 St. George’s Street,

    Norwich,

    NR3 1AB,

    United Kingdom.

    The Company is registered in England and Wales (Registration No. 07646852) and is registered with the UK’s Information Commissioners Office (ICO) in accordance with the Data Protection Act 1998 & 2018 (Registration No. Z3021830).

    We normally enter an agreement with an organisation (the ”Customer”) to provide access to the Service to their staff and Authorised Users (“You”, “Your”).

    We are usually considered by the ICO to be a Data Processor. Our Customers, through whom You normally obtain the right to access the Service, are usually the Data Controller although in some situations we are also the Data Controller. Customers are expected to have their own privacy policy agreement with You and they are responsible for how they manage the data they have obtained from You.

    For any data protection related communication, please contact us at dpo@whostheref.com

    SECURITY POLICY

    The Service is hosted at secure and professional facilities within the UK. The Service is usually provided through our websites known as RunSports.tech, WhosTheRef.com or WhosTheUmpire.com or via a customer’s own URL (known as white labelling) which are secured using at least 256-bit encryption, or via apps.

    All employees of Run Sports Ltd, or contractors, or other relevant third parties, are contractually obliged to be familiar with and comply with the principals of the UK's Data Protection Act 2018 and UK GDPR.

    The offices of Run Sports Ltd are always locked when unattended and visitors are always accompanied. Our internal IT systems are controlled by strong passwords and/or fingerprint recognition technology. Our network is protected by a firewall, and runsports_devices have appropriate anti-virus and anti-malware measures installed. Our storage runsports_devices are encrypted where appropriate. We do not permit the use of “bring your own device”. All paper containing personal information is shredded and properly disposed of.

    Electronic files containing data that are sent to us for uploading are destroyed once that task has been completed.

    PRIVACY POLICY

    Our policy regarding Personally Identifiable Information (PII)

    You are always in control of the PII that we store or process about You and We are always transparent about how We store and or process Your PII. If ever You have any concerns or suggestion on how We can improve our procedures, then You can contact Us using the details above or other such details that may be provided from time to time.

    Our platform is not intended to be accessed by children (persons under 13 years old) and therefore MUST NOT be used by any person under 13 years old unless consent has been provided by a person with parental responsibility.

    Your Personally Identifiably Information (PII)

    As a user of the Service we require certain personal information about You, however You normally have access to all PII that We hold about You. The actual data about You that We store is dependent upon the requirements of the organisation through whom You access the service. The organisation is typically, but not limited to, the Club, Society, Association, or other Governing Body of which you are a member.

    The minimum information required to effectively use the service is Your name and email address. However, depending upon Your organisation’s preferences, we may also collect and process Your address, phone numbers, date of birth, and other related information. You can view and amend this information at any time by accessing Your own profile record. Other information about You will be collected and processed but always relating to the task, such as when You have officiated or participated in sport.

    If You fail to provide personal information then this may impact on Your ability to participate in the relevant sport, or impact Your engagement with the Service. For example, a match official may fail to receive information relating to available officiating opportunities, and persons associated with a team may fail to receive notification of officials appointed to their fixtures.

    Why we process Personally Identifiable Information about You

    We process your PII so that we can carry out our contractual obligations and legitimate interest. The legitimate interest is the efficient administration of sports and other related tasks. You will receive communications via our service by email, app push-notification, SMS or other similar methods, all such communications will relate to the purpose for which Your data was collected.

    How we collect Your Personally Identifiable Information

    We collect PII through a variety of methods, all of which are open and transparent. Our methods for collecting PII are:

    Self-registration: Where You input the details via Our registration process;

    Transfer from Your organisation: Where an organisation with whom are You already associated provides Us with the data for uploading to Our service, or, that organisation carries out that upload themselves;

    Manual input by Your organisation: Where an administrator within Your organisation inputs your PII.

    Other information is collected during the normal execution of the service, for example, Your appointment to fixtures, selection to play, input of feedback reports, recording of other information related to participation, and normal audit records for example when an action requires an update to the database, or Your details are changed.

    How we use Your Personally Identifiable Information

    Your PII is used only for the purposes outlined above, that is, administration of sport and other related tasks. We do not use Your PII for marketing. We may from time to time contact You to notify You about matters relating to the Service.

    How we share Your Personally Identifiable Information

    Your PII is normally only shared in accordance with the normal use of the Service and administration of sport, for example (but not limited to), if You are a match official then your phone number(s) and or email address or other relevant contact details may be shared with and or be viewable by other match officials and relevant people associated with the teams that You are officiating, or if You are a player then Your details may be shared with and viewable by relevant club or league administrators, or Your name may appear on league websites and other media. You can prohibit this sharing at any time by editing your profile.

    We would share Your PII with others if instructed to do so by a competent legal authority or if We have reasonable grounds to believe that We will be instructed to do so.

    Information may be shared with competent Governing Bodies, for example to monitor the performance of the sport in general. Where the Governing Body is the Data Controller then that body will have greater access to Your information. Such access should be governed by that Body’s own privacy policy which You should consult.

    Data such as Your email address and or mobile phone number will be shared with third parties in order to facilitate the delivery of messages to You via email, SMS or other similar methods.

    International Transfer of Personally Identifiable Information

    We do not store any PII outside of the European Economic Area (EEA) or the UK. Occasionally the service may transfer PII outside of the UK, for example, if You are a match official appointed to a fixture in another country in which case Your name, phone number(s) and or email address or other relevant information may be sent to people outside of the UK / EEA but who are relevant to administering that fixture.

    Data Security

    We have in place reasonable and appropriate security measures to protect Your PII and to prevent Your PII from being accidentally lost, used or accessed in an unauthorised way, altered, or disclosed. Our IT infrastructure has relevant security measures in place and our physical offices are always securely locked when unattended. Visitors are always accompanied by at least one employee or manager.

    All employees of Run Sports Ltd, our contractors, and other third parties directly related to us are obliged to be familiar with and comply with the principals of the UK's Data Protection Act 2018 and similar regulations typically known as GDPR.

    All employees undertake regular Data Security training.

    In the event of any suspected or actual data breach we would:

    • confirm the breach
    • contain the breach
    • assess the risk and impact
    • report the incident as appropriate
    • evaluate the breach and take action to prevent future breaches

    Data Retention

    We will retain Your PII in an identifiable format only for as long as it is necessary to carry out the purpose for which it was collected, including for the purposes of any legal, accounting or ongoing reporting requirements.

    To determine the appropriate retention period for PII, we consider the amount, nature and sensitivity of the PII, the potential risk of harm from unauthorised use or disclosure of Your PII, the purposes for which we process Your PII and whether we can achieve those purposes through other means, and the applicable legal requirements.

    In some circumstances we may anonymise your PII (so that is can no longer be associated with You) for research or statistical purposes in which case We may use this information indefinitely without further notice to You.

    You have the right to be forgotten. Upon receipt of a valid request your PII will be put beyond use.

    Additional Data About You

    We collect and store information for the purpose of enhancing the security of the Service and analysing user's behaviour in order to enhance the operation of the Service.

    This information may include:

    • A record of every attempt, successful or otherwise, to log into the Service
    • A record of password changes
    • The URL of each page accessed
    • A record of every data modification command used on the database
    • A record of all emails or SMS or other message generated by the Service

    These records may include:

    • Other data that identifies You
    • The IP address of Your device
    • Data that identifies Your ISP
    • Data that identifies Your browser
    • Data that identifies the device You used to access the Service
    • The date and time of Your action
    • Your location when accessing the Service

    Such information is usually retained for a minimum of six months after the date of the action and is used for only auditing and analytical purposes.

    Cookies

    A cookie is a small file which stores data on Your device.

    When using the Service, cookies are used to facilitate and enhance Your experience of the Service. The Service will not operate successfully if cookies are disabled. We do not use cookies for marketing purposes or for tracking Your online activity not associated with the service or for collecting further PII about you. Our cookie policy is available .

    Your legal rights

    Unless subject to an exemption under the data protection laws, you may:

    • request a copy of the PII we hold about You
    • request that we correct any PII we hold about You if this is found to be inaccurate or out of date
    • request Your PII is put beyond use where it is no longer necessary to retain such data
    • withdraw Your consent to processing your PII, where consent was the lawful purpose for processing Your PII in which case Your PII will be put beyond use
    • request that we transfer Your PII to another data controller
    • object to Our processing of your PII, where applicable, i.e. where processing is based on Our legitimate interest.

    If you wish to exercise any of the rights set out above, You should in the first instance contact the data controller which is normally your relevant organisation, association or Governing Body with whom You are a member or associated.

    Making a complaint

    If You wish to complain about our processing of your PII then You should in the first instance contact the data controller which is usually the organisation with whom you are a member or are associated. Alternatively, You may contact us directly at the address above, please address Your complaint to the Data Protection Officer.

    If Your complaint is not resolved satisfactorily, You have the right to lodge a complaint with the Information Commissioners Officer whose contact details can be obtained from: https://ico.org.uk/global/contact-us/.

    This Policy

    Run Sports Ltd may change this policy from time to time in accordance with the Subscription Agreement by updating this page and You should, therefore, check this page at www.runsports.tech/our-policies from time to time to ensure that You are happy with any changes.

    Last Updated: 10th May 2026

  • Cookie Policy

    We use “cookies”, cookies can be very useful! And in some cases, they are absolutely essential. For example, a cookie needs to be used to tell us that you don’t want us to use other cookies. Not surprisingly these are called “Essential Cookies” or “Technical Cookies”. These do not require a user’s consent.

    A cookie is a small file containing technical information that is stored on a user's computer. They allow us to make the platform easier for you to use, and sometimes we use the information to learn how to make the platform better for you and everyone else. We do not use cookies to track users across other sites or across browsers.

    There are two technical types of cookies:

    i) “session cookies”: these are deleted when you close the browser window(s) that was used to access our platform; and

    ii) “persistent cookies”: these remain on the user’s computer after the session with our platform has ended.

    We use persistent cookies as these enable the platform to remember things like the last team that the user accessed, even if it is now a different session. We use session cookies to determine whether the user has successfully logged into the administrative area of the website. The user can access in-built browser functions to delete cookies at any time, although doing so might impair their use of the website.

    There are first-party and third-party cookies. We use only first-party cookies, meaning we do not share cookies with other websites. With the exception of Google Analytics, we do not share cookie information with any other party. We use Google Analytics only for our own internal purposes of identifying the number of visitors to our websites, and, the user’s behaviour when visiting our websites. The cookies needed for Google Analytics are considered non-essential cookies, therefore we will store them only with the user’s consent.

    Further information about cookies especially in relation to GDPR can be found here.

    If you wish to review your consent for cookies on this website, then click the button .